鑒於社會人口結構的改變及財政負擔的困窘，政府體認到退休制度正面臨若干衝擊，其改革的腳步勢在必行。而退休制度變革影響公務人員福祉甚鉅，其不確定性可能造成成員對於變革認知之差異，進而影響其工作投入的狀態。本研究目的係在探討消防人員於不同的組織變革認知中對其工作投入之影響，及是否受到心理契約(包含違背與違犯)的中介作用影響。
　　本研究將現職消防人員作為研究對象，以問卷調查方式蒐集資料，共回收有效問卷465份，利用組織變革量表、心理契約違背量表、心理契約違犯量表與工作投入量表作為研究工具。透過統計軟體SPSS21及Mplus6進行分析，利用描述性統計方法、獨立樣本T檢定、Pearson積差相關分析與結構方程模式分析資料。研究結果發現:一、透過心理契約違背之作用下，組織變革與工作投入之間有顯著相關;二、透過心理契約違犯的作用下，組織變革與工作投入之間無顯著相關;三、組織變革與工作投入之間無顯著相關。四、工作年資越長者工作越投入。最後，本研究提出研究結論與建議供後續研究者參考。

In consideration of the changing demographic structure and the fiscal predicament, the government has come to realize the impact of retirement/pension system and the necessity of reforming it. Nevertheless, pension reform has a tremendous impact on civil servants’ welfare, and its uncertainty could lead to inconsistent cognition of the organizational change among the members, which would affect their job involvement. This study aimed to explore the relationship between firefighters’ cognition of organizational change (i.e., pension reform) and their job involvement, and to examine psychological contract (both breach and violation) as a mediating mechanism for this relationship.
A total of 465 valid participants were sampled from local Fire Departments in the Southern area of Taiwan. The questionnaire includes five components: organizational change scale, psychological contract breach scale, psychological contract violation scale, job involvement scale, and demographic variables. Data from the survey were analyzed using SPSS 21 and Mplus 6, including descriptive statistics, t-test, Pearson’s correlation analysis, and structural equation modeling.
The results indicated: 1. psychological contract breach mediated the relationship between organizational change and job involvement; 2. psychological contract violation didn’t mediate the relationship between organizational change and job involvement; 3. there was no significant relationship between organizational change and job involvement; and 4. firefighters who had worked longer tended to have a higher level of job involvement. Finally, conclusions and recommendations are referred to the further study.

論文審定書..........................................................i
誌謝......... ......................................................ii
中文摘要......... ..................................................iii
英文摘要........ ...................................................iv
圖次................................................................vi
表次................................................................vi
第一章 緒論......... ................................................1
第一節 研究背景與動機..............................................1
第二節 研究目的....................................................4
第三節 主要名詞解釋................................................5
第二章 文獻探討............. .......................... ..............7
第一節 組織變革....................................................7
第二節 心理契約...................................................11
第三節 工作投入...................................................13
第四節組織變革、心理契約及工作投入之關係...........................15
第三章 研究方法......................... ............ ...............18
第一節 研究架構...................................................18
第二節 研究假設...................................................19
第三節 研究樣本...................................................20
第四節 研究工具...................................................21
第五節 研究程序...................................................25
第六節 資料處理...................................................26
第七節 共同方法變異之檢測與說明...................................28
第八節 研究工具摘要整理...........................................30

第四章 研究結果.....................................................32
第一節 消防人員有關組織變革、心理契約及工作投入之現況.............32
第二節 私人企業工作經驗在變項上的差異情形.........................34
第三節 變項間的相關性分析.........................................36
第四節 組織變革、心理契約及工作投入之結構方程模式.................37

第五章 結論與建議..................................................42
第一節 研究發現與討論............................................42
第二節 管理實務意涵..............................................45
第三節 研究限制與未來建議........................................47
參考文獻............................................................49
附錄(問卷) .........................................................55

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