博碩士論文 etd-0830111-151309 詳細資訊


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姓名 葉逸萱(Yi-Hsuan Yeh) 電子郵件信箱 E-mail 資料不公開
畢業系所 資訊管理學系研究所(Information Management)
畢業學位 博士(Ph.D.) 畢業時期 99學年第2學期
論文名稱(中) 企業採用資訊科技之配適-可行性延伸模式
論文名稱(英) Organizational Adoption of Information Technologies – An Extended Fit-Viability Model
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    摘要(中)   經濟與競爭條件多變的環境下,現代企業對資訊科技的依賴不斷增加。而一個成功的資訊科技投資為能為組織帶來獲利、提升組織績效。反之,不當的採用資訊科技則可能造成失敗。過去關於組織採用資訊科技的研究,大多認為企業的採用是基於功能性的需求來探討,而且目前並沒有一個大家都普遍接受的組織科技採用模式。然而,企業採用資訊科技有時並不是全然為了資訊科技所帶來的功能效益,也有可能是基於發展趨勢或同行壓力,而採用某些科技。不同的採用目的,很可能會對採用的成果有不同的影響。因此,本研究的目的在了解影響組織採用或使用新科技的因素並建構一個整合性的組織採用模式、同時探討不同的採用目的(功能性vs.象徵性)是否會影響企業採用新科技的結果。
      本研究延伸Fit-Viability Model,納入影響企業採用資訊科技之組織內在因素及外在環境因素,建構出一個整合的組織科技採用模式。並透過問卷調查的方式進行實證研究,結果顯示延伸的FV model能有效的解釋組織對資訊科技的採用與使用。對組織的採用意願而言,象徵性目的採用時,科技-環境配適度和可行性會顯著的影響資訊科技的採用意願、功能性目的採用時,主要影響企業採用的意願是TTF和可行性。對資訊科技之實際使用與績效而言,功能性目的與象徴性目的採用,TTF和新科技的實際使用對績效都有顯著影響,且可行性對新科技的實際使用也有顯著的影響。說明象徵性目的採用的新科技也是能為組織帶來財務績效。
    摘要(英) Organizational adoption of information technology is an important decision for modern enterprises. Proper use of technology can increase benefits and competitive advantage. Inappropriate use could cause failure. Most previous literature focuses on treating technology adoption as a rational decision based on the functional needs of an organization. In many cases, however, technology adoption is not due to functional needs but environmental or peer pressure (called symbolic or ceremonial adoption). Different motivations for adoption may lead to different outcome. In addition, there is no generally accepted organizational adoption model that can include all key factors into consideration. Therefore, this study tries to understand what factors will affect an organization’s adoption of a new information technology or use an information technology and whether different purposes (intangible value vs. tangible value) will affect the adoption or usage of information technology in organizations.
     The framework of this study was extended from the Fit-Viability Model to include the internal organizational factors and external environmental factors. We conducted a survey study and use PLS to analyze the collected data. The results show that the extended FV model can interpret organizational IT adoption and IT usage. The purpose of adoption did have effect on the intention to adopt information technology. In the symbolic adoption situation, TEF and viability had significant impacts on organizational intention to adopt; and in the functional adoption situation, TTF and viability had significant impacts on organizational intention to adopt. Different purposes of adoption have less significant effect on the actual use and performance of information system. TTF and actual use had significant impacts on organizational performance, and viability also had significant impacts on actual use of information technology in both situations. In other words, organizations can also benefit from IT adoption even if the original motivation was symbolic.
    關鍵字(中)
  • 配適-可行性模式
  • 象徴性採用
  • 組織採用
  • IT投資
  • 關鍵字(英)
  • Organizational adoption
  • Fit-Viability Model
  • Symbolic adoption
  • IT investment
  • 論文目次 論文審定書 ii
    致謝詞 iii
    摘 要 iv
    Abstract v
    第一章 緒論 1
    第一節 研究背景與動機 1
    第二節 研究問題 4
    第三節 研究目的 5
    第二章 文獻探討 6
    第一節 企業之資訊科技採用 6
    第二節 資訊科技採用後之績效 7
    第三節 象徵性採用 8
    第四節 任務-科技配適度 9
    第五節 配適-專用性理論 11
    第六節 科技-組織-環境架構 12
    第七節 配適-可行性模式 14
    第八節 影響組織採用之因素彙整 18
    第三章 研究架構與方法 30
    第一節 研究假說 30
    第二節 研究架構 33
    第三節 研究變數之操作型定義及衡量 34
    第四節 資料分析方法 41
    第四章 資料分析與討論 42
    第一節 前測分析 42
    第二節 前測之信效度分析 46
    第三節 後測分析 58
    第四節 研究模式之驗證 71
    第五章 結論與建議 78
    第一節 研究結論 78
    第二節 研究貢獻 81
    第三節 研究限制 82
    第四節 未來研究 82
    參考文獻 83
    附錄一、問卷內容 96
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    口試委員
  • 賴香菊 - 召集委員
  • 洪新原 - 委員
  • 邱兆民 - 委員
  • 林開 - 指導教授
  • 梁定澎 - 指導教授
  • 口試日期 2011-07-22 繳交日期 2011-08-30

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