Title page for etd-1130117-221214


[Back to Results | New Search]

URN etd-1130117-221214
Author Harald März
Author's Email Address HaraldMaerz@gmx.net
Statistics This thesis had been viewed 5600 times. Download 0 times.
Department Master of Business Administration Program in International Business
Year 2017
Semester 1
Degree Master
Type of Document
Language English
Title How Cultural Intelligence is Perceived and Trained in Multinational Enterprises?
Date of Defense 2017-12-19
Page Count 89
Keyword
  • cultural intelligence
  • culture
  • expatriate
  • internationalization
  • international mobility
  • cross-cultural training
  • CQ
  • Abstract Cultural intelligence (CQ), an ability to cope with and adapt into different cultures across, professional, organizational and national boundaries, has received an increasing amount of interest in academic literature. Yet little is known about the importance attributed to it from the multinational enterprises’ (MNEs) perspective. Specifically, comparatively scant probing has been conducted with regard to unpacking how companies perceive the importance of CQ and select CQ training approaches. To investigate these underexplored issues, this thesis employs a set of semi-structured interviews with three interviewees having international exposure while working in a successful Austrian company. Template analysis is utilized for data analysis. The results indicate the interrelated and systematic nature of the appreciation and training of CQ taking into account the evolutionary stages of internationalization as well as the company’s soft side. In early stages companies seem to pay little attention to their CQ training programs although awareness and appreciation of CQ appear to be present; whilst later on, they gradually consolidate the CQ training, mainly due to the increased appreciation expressed by the employees who had such training before working abroad. These indicate that the development of CQ is a learning-by-doing process within MNEs. Instead of perceiving it as a one-time training program, companies should systemize and evolve successive training in accordance with employees’ personal developments.
    Advisory Committee
  • Chao-Hsien Sung - chair
  • Shen-Chen Chang - co-chair
  • Hsiao-Wen Ho - advisor
  • Files
  • etd-1130117-221214.pdf
  • Indicate in-campus at 99 year and off-campus access at 99 year.
    Date of Submission 2017-12-30

    [Back to Results | New Search]


    Browse | Search All Available ETDs

    If you have more questions or technical problems, please contact eThesys