Title page for etd-0806102-123834


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URN etd-0806102-123834
Author Yue-wei Sung
Author's Email Address No Public.
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Department Information Management
Year 2001
Semester 2
Degree Master
Type of Document
Language English
Title The Effects of Trust Mechanisms on Supply Chain Performance Using Multi-agent Simulation and Analysis
Date of Defense 2002-07-30
Page Count 58
Keyword
  • simulation
  • supply chain
  • trust mechanism
  • network enabled organizations
  • Abstract In this study, we seek to contribute to theoretical understanding of the effect of trust on supply chain performance under different market environments. We are aiming to design the trust mechanisms suitable for network enabled organizations (Straub and Watson, 2002) to evaluate partners’ trustworthiness on the fly of supplier choice. The sophistication of agent technologies in the future also can execute such supply chain negotiation based on the developed trust mechanisms. Before that, in this research, we use the multi-agent simulation system, Swarm, for simulating and analyzing the supply chain performance in four different market environments. Supply chain performance is evaluated using an example order fulfillment process of the mold industry to compare its performance with versus without trust mechanisms. Sensitivity analysis is used for examining the properties of the proposed trust mechanisms.
    We found that the trust mechanism will reduce the average cycle time rate and raise the in-time order fulfillment rate, but increase the unit cost of materials. Higher of trustor's propensity to trust results in higher in-time order fulfillment rate. This mechanism is better than just using quote price and due date, but it raises the unit cost of materials. The range of raised cost are controlled within 3%. We can consider this 3% additional material cost as the premium of the expectation of better quality and shorter cycle time.
    Advisory Committee
  • Tungching Lin - chair
  • Chin-Fu Ho - co-chair
  • Fu-ren Lin - advisor
  • Files
  • etd-0806102-123834.pdf
  • indicate accessible in a year
    Date of Submission 2002-08-06

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