| URN |
etd-0804116-185311 |
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| Author |
Ya-Chi Li |
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| Author's Email Address |
No Public. |
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| Statistics |
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| Department |
Institute of Human Resource Management |
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| Year |
2015 |
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| Semester |
2 |
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| Degree |
Master |
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| Type of Document |
|
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| Language |
zh-TW.Big5 Chinese |
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| Title |
Job Characteristics, Job Burnout and Job Engagement of Civil Servants：The Moderating Effect of Job Rotation |
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| Date of Defense |
2016-07-10 |
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| Page Count |
90 |
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| Keyword |
civil servants
job characteristics
job burnout
job engagement
job rotation
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| Abstract |
The main purpose of this study is to investigate whether the job characteristics of civil servants will influence their job burnout and job engagement, through the moderating effect of job rotation. The subjects of this study are civil servants in all agencies and schools in Kaohsiung City, who received official approval by the Ministry of Civil Service, excluding police, fire authorities, public utilities and other special authorities.
The results showed that job characteristics had significant negative effects on job burnout, and a significant positive effect on job engagement. The “awareness and willingness” to job rotation showed no moderating effects on the relationship between job characteristics and job burnout; but job rotation significantly moderates the relationship between the “autonomy” dimension of job characteristics and job burnout. The “awareness and willingness” to job rotation significantly moderates the relationship between the “task variety” dimension of job characteristics and job engagement; and job rotation moderates the relationship between the “task variety” dimension of job characteristics and job engagement. Therefore, if public units can improve their training and education for civil servants to gain their understanding about job rotation, thus implementing job rotation, it will be able to reduce job burnout and enhance their job engagement, thereby improving the public image for civil servants. |
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| Advisory Committee |
Yunshi Liu - chair
Chin-Kang Jen - co-chair
I-Hen Chen - advisor
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| Files |
Indicate in-campus at 5 year and off-campus access at 5 year. |
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| Date of Submission |
2016-09-04 |
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