||With the flow of worldwide administrative reform and to go along with national development policy, our country focuses on government reengineering and dedicates to the administrative modernization. Governance spindle is to pursuit core values in efficiency, quality, and integrity. Government’s performance is judged by whether administration can reach people’s satisfactions.|
In 2010, five major metropolises were restructured. Government hoped to reach overall balanced development for all regions through merging and restructuring to further enhance administrative efficiency and city's international competitiveness. The administrative area integration is closely related to governance efficiency.
Therefore, the goal of using knowledge management to promote knowledge-sharing among joint members to enhance the public service quality with higher performance and provide quality services to reach the people satisfaction, has become a mainstream trend for a modern government to pursue.
Through Theory of Planned Behavior, this study is to research what the impacts knowledge sharing attitude, subjective norm, and perceived behavioral control are on knowledge sharing intentions, and then further explore how level of job satisfaction influences intentions on knowledge sharing. In this study, the research objectives are members, supervisors, and relationship among members in civil service department. It is conducted under convenience sampling by issuing 200 questionnaires with 160 effective recoveries reaching 80% effective recovery rate.
To verify the impact of the relationship among study variables, descriptive statistical analysis, reliability analysis, and structural equation modeling are used for data analysis. The empirical results of the analysis are as follows:
1. The “organization members’ knowledge sharing attitude”, “subjective norm”, and “perceived behavioral control” have significant positive impact for the “organization members’ knowledge sharing intentions”
2. The “organization members’ level of job satisfaction” has significant positive effect for the “organization members’ knowledge sharing intentions”
3. The” organization members’ subjective norms on attitudes”, and “perceived behavioral control affecting knowledge sharing behavior with the intention” have no interfering effect