|| Due to the rapid development of science and technology, the competitive society nowadays makes people feel more and more stressful. The excessive job stress will cause serious consequences for individuals, organizations and society. At the individual level, excessive job stress will affect mental and physical health, the mortality will increase as well. At the organizational and social level, excessive job stress will affect organizational performance. Previous studies have found that job stress can affect an individual's subjective happiness. Furthermore , making use of coping strategies can moderate the impact of job stress on happiness. Along with the change of medicine institutions, pharmacists play important role in medical treatment, guarding the masses’ medication. Consequently , it is worth to investigate into pharmacists’ job stress, coping strategies and happiness.|
The intention of this study is to understand the relationship among job stress, coping strategies and happiness. The sample included 406 pharmacists who work in Kaohsiung city, and using questionnaire survey to conduct investigation. The effective recovery rate of the questionnaire is 58%. The data of survey were analyzed by SPSS 20.0, including descriptive statistics,analysis of reliability, t-test, one-way ANOVA,
Pearson’s correlation, and hierarchical regression.
The results of this study found that study sample contained majority of female and most of them works at clinics. The percention of pharmacists’ job stress were in a high level. The frequency of coping strategies was also used in a high level, and the happiness was above the average. Pharmacists worked at pharmacies and pharmaceutical factories, whose happiness were higher than pharmacists worked in hospitals. Female pharmacists felt much more stress from workload and home/work balance than male pharmacists. Married pharmacists felt much more stress from home/work balance, managerial role and hassles than single pharmacists. Grassroots pharmacists felt much more stress from organization climate than executive pharmacists. Male,married,grassroots pharmacists often use control coping strategies. Married pharmacists’ happiness was higher than single pharmacists.
There are partially significant and positive relationships between coping strategies and happiness. There are significant and positive relationships between support coping strategies and happiness. There are partially significant and negative relationships between job stress and happiness. There are significant and negative relationships among the stress from workload, home/work balance, recognition, and happiness. Coping strategies have partial adjusted effect between job stress and happiness. And control coping strategies can moderate the impact of stress from relationships on happiness. Support coping strategies have significant moderating effect between job stress from home/work balance and happiness. Control coping strategies can moderate the impact of job stress from organization climate on happiness.