In recent years, the amounts of non-profit organizations (NPO) have grown rapidly because of the social needs in Taiwan, and therefore their value and significance should not be ignored. But these organizations still face the difficulties from management. As Peter Drucker said, non-profit organizations should focus and manage by their mission. This concept is similar to Jim Collins’ point of view that he indicated in “Built to Last”. Jim’s research showed that most “excellent organizations” never focus only on their profit, but also tried to achieve some thing more. Different from the companies in the second sector, non-profit organizations provide public-services, and can barely earned profit from these services. Therefore weather the leaders can motivate members in non-profit organizations and develop suitable strategies to create better services is the key factor of their success. But how do the leaders lead their members to achieve the mission? Base on the background the main purposes of this study are to examine the NPO leaders’ traits and styles. To find out how leaders react when facing different organization types and different organization conditions.
Because the complexity of leadership in management field. This study mainly used literature analysis and in-depth interview as research method. After interviewed six NPOs, this study coded the interview content into three parts as conclusions:
A. Non-profit organization leaders’ traits
1. Hold on to their dreams
4. Moral & Ethical
B. Organization types and conditions
1. Most NPOs in Taiwan is still facing financial and human resource problems. These organizations are still in the early stage of organization life cycle.
2. In different types of NPOs, leaders show different behaviors.
C. NPO leaders’ behavior
1. Communication skills
2. Problem solving by: commercialized, bureaucratized or being flexible.
3. Motivate members
4. Being a role model