||It is unavoidable for employees to encounter bad moods in their daily working experience. However, negative work mood may possibly cause many negative effects such as lowering employees’ job performance, promoting employees’ emotion exhaustion and turnover intention. Consequently, this study is trying to explore how employees take different types of behaviors or strategies to repair negative moods, and their subsequent effects.|
This study focuses on employees’ mood repair behaviors in the workplace. In order to broadly collect mood repair behaviors, 55 employees are invited to participate in the pilot study for scale development. For the formal study, through 10 days data collection (Monday to Friday, two time points everyday), this study utilizes Experience-Sampling Method to clarify how employees’ daily high/low activation negative moods influence their mood repair experience and subsequent work moods through mood repair strategies. The result shows that when employees encounter high activation negative work mood, they will avoid engaging in relaxation to gain mood repair experience. When employees have low activation negative work moods, having positive interpersonal interaction and changing cognition can help them obtain mood repair experience; thus improve their bad moods. Unexpectedly, when employees are in low activation negative moods, complaining to coworkers will not repair their bad mood.