||Founded in 1896, the Chunghwa Post Corporation, provided the people with the post services, savings and insurance by government organizational structure. In 2003, the Chunghwa Post Corporation reorgained its structure to be a national enterprise, in order to comply with the global trend and government policy. The business model was changed from service-oriented people to be a business-oriented enterprise.|
After reorgained, the Chunghwa Post Corporation adjust its operation goals, not only to serve the people with good quality but also to gain the profits for keeping the company subtainable and development . All the revenue of the post comes from the operantion of branch offices, espercilly from the Taiper Post Office where located in Taipei metropolitan area. We shall to know what the problem for the operation of Taipei branch offices after corporation. In this study, there are many problems under the discussions through the ten managers work in the Taipei branch offices, we get many suggestions and hope it will be a helpful for the future companys decision and policy-making.
We found that to evalue the focus of performance of branch offices is unfair； double recheck of audictors will effect the routine operation of branch office； be kind to managers and staffs that hard work in branch offices and establish the good information system to support and reduce the mistake of business operations.