Title page for etd-0525115-085351


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URN etd-0525115-085351
Author Miao-ju Hung
Author's Email Address No Public.
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Department Education
Year 2014
Semester 2
Degree Master
Type of Document
Language zh-TW.Big5 Chinese
Title A Study on the Relationships among the Junior High School Teachers’ Psychological Capital , Emotional Labor and Organizational Citizenship Behavior in Kaohsiung city
Date of Defense 2015-06-23
Page Count 225
Keyword
  • Emotional Labor
  • Psychological Capital
  • Organizational Citizenship Behavior
  • Abstract This thesis aims to investigate the relationship among Kaohsiung junior high school teachers’ psychological capital , emotional labor and organizational citizenship behavior . This thesis builds the theory, the study structure, and the basis of designing the study instrument by the review of the literature and the survey. Subjects were sampled from seventy- two junior high schools in Kaohsiung city. Six hundred seventy- four copies of formal questionnaires were delivered to the subject and there were six hundred thirty- three valid copies.The collected data were analyzed by using the statistical methods of reliability analysis,factor analysis,descriptive statistics,T-test,one-way ANOVA,pearson product-moment correlation,canonical correlation and multiple regression(step-wise- regression procedure).
      According to the result of the data analysis, the main findings are as follows:
    1. The whole performance of the Kaohsiung junior high school teachers’ psychological capital is middle-high level .Among the sectional scores, “the dimension of optimism” was the highest. 
    2. The whole performance of the Kaohsiung junior high school teachers’ emotional labor is middle-high level. Among the sectional scores, “the dimension of the basic emotional display” was the highest. 
    3. The whole performance of Kaohsiung junior high school teachers’ organizational citizenship behavior is middle-high level. Among the sectional scores, “the dimension of non-benefit-orientated” was the highest.
    4. The male, the elder, the high-educated, the senior, the administrator sense more about the psychological capital.
    5. The male, the junior, the administrator sense more about the emotional labor.
    6. The male, the elder, the senior, the administrator, the more than 49 classes sense more about the organizational citizenship behavior.
    7. The more the teachers’ psychological capital will be, the better the teachers’ emotional labor will be.
    8. The more the teachers’ psychological capital will be, the better the teachers’ organizational citizenship behavior will be.
    9. The more the teachers’ emotional labor will be, the better the teachers’ organizational citizenship behavior will be.
    10. The teachers’ psychological capital and the teachers’ emotional labor can predict the teachers’ organizational citizenship behavior, and “the hope” is the primary predictable variable.
    Findings and conclusion in this research could be used as a reference for school, administrators ,education bureau and researchers to promote practice in operation and future research.
    Advisory Committee
  • Tsai-Feng Cheng - chair
  • Pai-Lu Wu - co-chair
  • Chin-Tim Zheng - advisor
  • Files
  • etd-0525115-085351.pdf
  • Indicate in-campus at 5 year and off-campus access at 5 year.
    Date of Submission 2015-06-28

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