Title page for etd-0521118-221439


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URN etd-0521118-221439
Author Su-Cheng Chang
Author's Email Address No Public.
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Department Human Resource Management
Year 2017
Semester 2
Degree Master
Type of Document
Language zh-TW.Big5 Chinese
Title The effects of social support on new employees' role behaviors
Date of Defense 2018-06-07
Page Count 67
Keyword
  • supervisor social support
  • peer social support
  • group cohesiveness
  • extra-role behavior
  • in-role behavior
  • Abstract The manpower survey conducted by 1111 job bank revealed that 66% of enterprises suffered from lack of manpower. Furthermore, 50.6% of them regard “recruiting” as the most difficult part in the overall hiring process. In general, most enterprises agree “high turnover” is the most serious problem in Taiwan job market. Therefore, recently there are many studies focusing on “new employees”. The aim is to find out how to implement managerial practice to improve new employees’ high turnover issue as well as enhance their performances. The research is to study the effects of peers’ and supervisors’ social support on new employees’ role behaviors. Moreover, we investigate if there is correlation between social support and group cohesiveness, and if this correlation will further influence new employees’ role behaviors.
      The relationship among peer support, supervisor support, group cohesiveness, in-role behaviors and extra-role behaviors are discussed. Through conducting a survey on new employees, we collected 103 valid questionnaires. The results show (1) The effects of peers’ and supervisors’ support can positively predict group cohesiveness; (2) The effects of group cohesiveness partially and positively predict role behaviors; (3) The effects of social support have partial positive impact on role behaviors; (4) Group cohesiveness doesn’t have mediating effect between social support and role behaviors.
      We propose two suggestions for managerial practice based on this study:
    1. Implement mentor program and stimulate teamwork.
    2. Enhance group cohesiveness.
    Advisory Committee
  • Huang, Liang-Chih - chair
  • Chen, Shu-Yuan - co-chair
  • Uen, Jin-Feng - advisor
  • Chen, Shyh-Jer - advisor
  • Files
  • etd-0521118-221439.pdf
  • Indicate in-campus at 0 year and off-campus access at 5 year.
    Date of Submission 2018-06-22

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