||The development of information technology has progressed and hence, brings to huge conflict and challenges in business operations. However, the implements of information technology not only involve purchase equipment, but also include operation processes and managers’ decisions. In order to introduce a new information system successfully, it is necessary to consider many factories of organization and management, such as a strategic decisions, appropriate organizational structure, training program, commit of TMT and so on. The construction industry is one of important index in a nation economic structure. This industry which can been seen as the head of industry could help the development of national economics. In order to make the all projections on time, employee and boss should take care of cash flow, integration of interface, and many details. Now, they can systematically collect data and analyze information by using ERP system.|
Researchers indicated that the company always faced problems when introducing ERP system. This study takes the D construction company as an example to describe the process of reengineering and problem of management when D company introduced 3rd ERP system. This study also referred developed performance indexes to measure how the member of supply chain members feel about the introduction the new ERP system.
The study showed that the introduction of an ERP system involves the cooperation among different departments and different companies when D company introduced 3rd ERP system. While a company is introducing an ERP system, there are many changes of organization structure and managerial process which lead to huge conflict and problems. After analyzing the questionnaire designed by Balance Score Card, case study, and Key Success Factor, the result of the study found two practical solutions. First, the TMT should confirm that the employees in organization are well trained or not. Second, it is appropriate to build a special team which can be responsible to this introduction of new system, and establish employees’ continuing training program.