||There are many of powerlessness when Junior high school teachers cope with the current educational environment, especially in the discipline conflicts. First, the junior students in a violent storm period of physical and psychological changes, the mind has not yet fully developed, impulsive and subject to peer pressure; the second is due on the teachers face students in the event if there is not enough capacity, it may result in improper handling has evolved into a conflict. The current state of concern to the community in school bullying, but also implies a teacher cannot control students, making the emergence of various student bullying. |
To avoid conflicts, tutors closest to students should establish good relationships with students. When conflicts occurred, tutor can also be a coordinator. Tutor plays an important role in dealing with the conflicts.
This study use the way of critical incident, explore the competence of outstanding tutors in the face when dealing with conflicts. This study can be applied to establish the S.O.P. of dealing with student events, and teacher selection, assessment.