Title page for etd-0202104-110749


[Back to Results | New Search]

URN etd-0202104-110749
Author Ya-ping Li
Author's Email Address No Public.
Statistics This thesis had been viewed 5352 times. Download 6728 times.
Department Human Resource Management
Year 2003
Semester 1
Degree Master
Type of Document
Language zh-TW.Big5 Chinese
Title The Effects of Career Anchor,Personal Characteristics,Job Satisfaction,Turnover Intention of the Managing Staff in the Service Industry.
Date of Defense 2004-01-13
Page Count 99
Keyword
  • career anchor
  • job satisfication
  • personal characteristics
  • service industry
  • turnover intention
  • Abstract The Effects of Career Anchor, Personal Characteristics, Job Satisfaction, Turnover Intention of the Managing Staff
    in the Service Industry.
    Abstract
    According to not only the frequent communication between Mainland China and Taiwan, but also the advanced development of international enterprise, the structure of industries in Taiwan has been put into changes. The traditional industries are moving out due to the increasing cost, so that which business can stay in Taiwan ? That will be the service industry and the R&D department.
    The purpose of this study is to explore the correlation among Career Anchor, Personal Characteristics, Job Satisfaction, and Turnover Intention of the managing staff in the service industry.
    Based on 171 questionnaires collecting from more than 50 service companies in Taiwan, this research finds several important results.
    Findings:
    (1) Biographical Characteristics will have the significant influence in Career Anchor, Personal Characteristics, Job Satisfaction ,and Turnover Intention.
    (2) Job Satisfaction has the significant influence in Turnover Intention.
    (3) Different Career Anchor has found the positive relationships with Turnover Intention .
    (4) Different Career Anchor has found the positive relationships with Job Satisfaction
    (5) Employees with different Biographical Characteristics and Job Satisfaction have found the positive relationships with Turnover Intention .
    (6) Employees with different Biographical Characteristics, Job Satisfaction, and
     Personal Characteristics have found the positive relationships with Turnover
     Intention.
    (7) Employees with different Biographical Characteristics, Job Satisfaction, Career
       Anchor and Personal Characteristics have found the positive relationships with
    Turnover Intention.
    According to the results of this research, the suggestions to service industry:
    (1) Choose the right people in the right position based on their Career Anchor and Personal Characteristics.
    (2) Emphasize on the dimensions of employees’ Job Satisfaction.
    (3) Stress the importance of the environment in service industry
    Advisory Committee
  • Liang-Chin Huang - chair
  • Chin-Ming Ho - co-chair
  • Bih-Shiaw Jaw - advisor
  • Files
  • etd-0202104-110749.pdf
  • indicate access worldwide
    Date of Submission 2004-02-02

    [Back to Results | New Search]


    Browse | Search All Available ETDs

    If you have more questions or technical problems, please contact eThesys