||Engineering Consultants is a kind of knowledge-intensive services, needed to establish knowledge management mechanism in order to pile personal and company’s property, increase employee’s knowledge development and lift up everyone’s ability to use knowledge property. Finally, providing the owner satisfy service and reach company’s goal.|
At present, only a few of projects need foreign engineering consultants to guide the planning in Taiwan. Engineering consultancy services can be seen in the past few decades of human resource and technology training, and indeed hard work over the years.
This study used depth-interview method, through observation and interviewed staff’s experience, to explore the case company’s current knowledge management structure, and we could understood knowledge acquisition, creation, accumulation and diffusion of the actual situation. List the following five recommendations for improvement, including
1.Organizational culture of mutual trust: implementation of knowledge-sharing needs the guidance of enterprise culture.
2.Emphasis on leadership: the establishment of a specialized management positions is very necessary, This position is called CKO in the West.
3.Perfect information systems: establish a sound information network is to achieve knowledge sharing knowledge management platform.
4.Human resource development: enterprises are to achieve knowledge sharing, must establish a contract similar to the market economy mechanism.
5.The right strategy: knowledge sharing is the premise and foundation of knowledge management.