Title page for etd-0019116-232609


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URN etd-0019116-232609
Author Chia-Mei Lu
Author's Email Address No Public.
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Department Human Resource Management
Year 2015
Semester 2
Degree Ph.D.
Type of Document
Language zh-TW.Big5 Chinese
Title A Multilevel Analysis of High Performance Work System and Employee Performance: The Mediation of Human Capital and Moderation of Creative Self-Efficacy, and Service Orientation
Date of Defense 2016-01-08
Page Count 107
Keyword
  • Human Capital
  • High Performance Work System
  • Creative Self-Efficacy
  • Beauty and Fashion Industry
  • Service Orientation
  • Abstract By applying resource-based view and human capital theory, this study investigates human resource management and individual performance in Taiwan’s beauty and fashion industry at the micro-level by analyzing variations in intra-organizational human capital specialization, personnel creative self-efficacy, and service orientation and further clarifies the correlation among these elements. Based on a multi-level analysis and findings from 120 valid paired samples of 360 employees and 120 managers, human capital had a positive impact on job performance, and a mediating effect between high-performance work systems and job performance. Moderation analysis of individual-level creative self-efficacy showed that, compared with high creative self-efficacy, there was a more obvious negative moderation by human capital on financial and creative performance under low creative self-efficacy. Additionally, moderation analysis of organization-level service orientation indicated that, compared with high service-orientation, there was a clearer negative moderation by high-performance work systems on service performance in the low service orientation context. The results of this study not only demonstrate the suitability of using human capital to explain performance in the context of cross-level high-performance work systems, thereby extending previous research, but also provide further implications for management and practices.
    Advisory Committee
  • Liang-Chih Huang - chair
  • Sheng-Chen Chang - co-chair
  • Chiung-Wen Tsao - co-chair
  • Jin-Feng Uen - co-chair
  • Shyh Jer, Chen - advisor
  • Files
  • etd-0019116-232609.pdf
  • Indicate in-campus at 99 year and off-campus access at 99 year.
    Date of Submission 2016-01-20

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