|Author's Email Address
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|Type of Document
||The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)：Moderating Effect of Task-Technology Fit|
|Date of Defense
Enterprise Information Portal(EIP)
Model of Information Systems Success
||Along with internationalization, liberalization and under global competitor's entry, Enterprise do the best how to keep competitive ability and grant full development. Therefore, the information technology was adopted to be one of the tools to sustain the competitive advantage. It could allocate all resources including internet, intranet and www site to combine in one integrated Web-based interface. This Web sute could share information and coorperate tightly with the the realted suppliers, distributors, customers and employees…etc.|
The purpose of this study is to analyze the satisfacation of Enterprise Information Portal(EIP). Research model was based on DeLone and McLean updated model of information systems success and jointed the “Task-Technology Fit” dimension.
Data were obtained from the employees of objected company in Kaohsiung, Taiwan, and 542 effective responses were retained for analysis. Statistic analysis was used to estimate the fit of the overall model and to analyze the relationship between variables.
According to the results of the study: 1.Format have significant positive impacts on Information Quality. 2.Flexibility have significant positive impacts on System Quality. 3.Service Reliability have significant positive impacts on Service Quality. 4.System Quality has significant positive impacts on Service Satisfaction. 5.Task-Technology Fit have significant positive impacts on Service Satisfaction. Based on the findings of this study, conclusion and suggestions were proposed for reference.
||Hsien-tang Tsai - chair|
Iuan-Yuan Lu - co-chair
Tsuang Kuo - advisor
Indicate in-campus at 1 year and off-campus access at 1 year.|
|Date of Submission