Title page for etd-0007116-203947


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URN etd-0007116-203947
Author Shih-Hsing Wu
Author's Email Address No Public.
Statistics This thesis had been viewed 5589 times. Download 471 times.
Department Business Management
Year 2015
Semester 1
Degree Master
Type of Document
Language zh-TW.Big5 Chinese
Title The Study on End User Satisfaction Toward Enterprise Information Portal (EIP):Moderating Effect of Task-Technology Fit
Date of Defense 2016-01-06
Page Count 116
Keyword
  • Information Quality
  • System Quality
  • Service Satisfaction
  • Service Quality
  • Task-Technology Fit
  • Enterprise Information Portal(EIP)
  • Model of Information Systems Success
  • Abstract Along with internationalization, liberalization and under global competitor's entry, Enterprise do the best how to keep competitive ability and grant full development.  Therefore, the information technology was adopted to be one of the tools to sustain the competitive advantage. It could allocate all resources including internet, intranet and www site to combine in one integrated Web-based interface. This Web sute could share information and coorperate tightly with the the realted suppliers, distributors, customers and employees…etc.
    The purpose of this study is to analyze the satisfacation of Enterprise Information Portal(EIP). Research model was based on DeLone and McLean updated model of information systems success and jointed the “Task-Technology Fit” dimension.
    Data were obtained from the employees of objected company in Kaohsiung, Taiwan, and 542 effective responses were retained for analysis. Statistic analysis was used to estimate the fit of the overall model and to analyze the relationship between variables.
    According to the results of the study: 1.Format have significant positive impacts on Information Quality. 2.Flexibility have significant positive impacts on System Quality. 3.Service Reliability have significant positive impacts on Service Quality. 4.System Quality has significant positive impacts on Service Satisfaction. 5.Task-Technology Fit have significant positive impacts on Service Satisfaction. Based on the findings of this study, conclusion and suggestions were proposed for reference.
    Advisory Committee
  • Hsien-tang Tsai - chair
  • Iuan-Yuan Lu - co-chair
  • Tsuang Kuo - advisor
  • Files
  • etd-0007116-203947.pdf
  • Indicate in-campus at 1 year and off-campus access at 1 year.
    Date of Submission 2016-01-07

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