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博碩士論文 etd-0803118-014017 詳細資訊
Title page for etd-0803118-014017
情緒智力和工作者關係之間的探討: 政治技巧的中介效果
The Relationship between Emotional Intelligence and Worker Relations: The Mediating Effect of Political Skill
Year, semester
Number of pages
Amber Y-P Lee
Advisory Committee
Chin-Kang Jen
Date of Exam
Date of Submission
organization, supervisor, emotional intelligence, political skill, coworker, worker relations
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如今,如何妥善處理在工作環境中與他人和組織的工作關係已經漸漸成為員工 在日常生活中所面臨的重要議題。有些與生俱來就有和其他人維持良好關係的 能力,但有些人則不是如此。 情緒智能比較高的人相較於其他人往往被認為比 較善於處理工作環境中與其他人和組織的關係。 此外,政治技巧比較高的人也 常常被認為擅長處理職場上與其他人的工作關係。 因此,在本研究中,我們對 於情緒智力,政治技巧和工作者關係之間的關係進行探討。 本研究使用問卷調 查法收集了 120 份有效問卷。 研究結果顯示:情緒智力與政治技巧和工作者關 係中的主管面向呈現正相關; 政治技巧與工作者關係的主管面向呈現正相關。 此外,政治技巧會對情緒智力和工作者關係中的主管面向之間的關係產生完全中介效果。最後,對於研究結果,本研究加以討論理論貢獻與管理意涵,並提 供未來研究方向。
Nowadays, how to well mange the worker relations with the workplace has gradually become a significant issue for the employees in their daily life. Some employees are born to maintain the good relationship with other; however, some are not. Emotional intelligent employees tend to be considered good at dealing with worker relations in workplace. In addition, employees with high level of political skill are viewed expert in maintaining relationship with others as well.
Therefore, in present study, we conduct the research on the relationship among emotional intelligence, political skill, and worker relations. 120 valid questionnaires are collected for the research. The results indicate that emotional intelligence is positive related to political skill and supervisor component of worker relations; political skill is positively related to supervisor component of worker relations. Besides, political skill will fully mediate the relationship between emotional intelligence and supervisor component of worker relations. In addition, the theoretical contributions and managerial implications are discussed in this study for the future research.
目次 Table of Contents
Table of Contents
論文審訂書 i
摘要 ii
Abstract iii
List of Figures v
List of Tables v
1 Introduction 1
1.1 Research Background 1
1.2 Research Objective 3
Chapter 2 Literature Review 4
2.1 Emotional Intelligence 4
2.2 Political Skill 9
2.3 Worker Relations 13
2.4 Mediating Role of Political Skill 15
3 Research Method 9
3.1 Research Design 19
3.2 Participants and Procedures 20
3.3 Measurements 23
3.4 DataAnalysis 27
3.4.1 Reliability Analysis 27
3.4.2 Descriptive Statistics 28
3.4.3 Correlation Analysis 28
3.4.4 Regression Analysis 28
4 Results 31
4.1 Descriptive Statistics 31
4.2 Correlation Analysis 33
4.3 Regression Analysis 36
5 Discussion 45
5.1 Theoretical Contribution 45
5.2 ManagerialImplication 47
5.3 Limitation and Future Research 49
Reference 51
Appendix-Questionnaire 60
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