博碩士論文 etd-0801111-165531 詳細資訊


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姓名 蔡亞婷(Ya-Ting Tsai) 電子郵件信箱 E-mail 資料不公開
畢業系所 資訊管理學系研究所(Information Management)
畢業學位 碩士(Master) 畢業時期 99學年第2學期
論文名稱(中) IT標準化與IT整合對供應鏈管理績效的影響
論文名稱(英) The impact of IT standardization and IT integration on supply chain management performance
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    摘要(中)   現在社會變遷快速,市場需求變化也隨之改變,企業為了隨時掌握顧客的需求,上下游供應鏈的整合成為企業提供競爭能力的策略之一,使企業能夠快速反映市場的變化。供應鏈的運作包含物料採購、生產製造、物流配送、銷售與售後服務等,需要流程與生產相關資訊的分享,因此在供應鏈上有許多資訊科技協助企業來進行跨組織的合作。然而每家企業IT應用並不一定能與合作伙伴的IT應用相容,所以企業必須制訂一些標準來進行供應鏈的整合。
      本研究從企業架構之流程、資料、基礎建設技術平台、科技應用技術四個子構面為出發點,來檢視IT應用在這四個子構面在企業內部、企業與供應商、企業與顧客之間進行標準化與整合的程度。因此本研究以IT標準化與IT整合的角度,以供應鏈能力為中介變數,來檢視IT標準化與整合對供應鏈績效之影響。
      本研究採用問卷調查法,針對台灣與大陸擁有供應鏈體系之企業進行資料蒐集,並利用Smart PLS與SPSS來進行資料分析。本研究結果發現,在IT應用方面,唯有IT標準化會提高供應鏈能力,並藉由供應鏈能力為中介來影響供應鏈的績效,而IT整合對於供應鏈能力之影響則不顯著。最後,本研究針對結果提出研究結論以及未來研究的建議。
    摘要(英) Supply chain management plays an important role in contemporary enterprises and its operations include materials procurement, manufacturing, logistics, sales and service. Good supply chain management relies on information technologies that facilitate the sharing of process and production-related information. Hence, information technology plays a key role in supply chain management. In order for information sharing to be effective, standardizationand integration are important.
     The purpose of this study is to examine how standardization and integration of information technologies in a supply chain may affect its performance. Four dimensions of information technology standardization and integration are defined: business process, data, technology infrastructure, and application system. We also include supply chain capability as a mediating variable.
     This study used questionnaire to collection date, and used SmartPLS and SPSS to analyze data. The results indicate that: (1) IT standardization has significant influences on supply chain capability, but IT integration does not; (2) supply chain capability has significant positive impacts on supply chain performance; and (3) IT standardization and IT integration do not have direct influences on supply chain performance.
    關鍵字(中)
  • 供應鏈管理
  • 供應鏈能力
  • IT整合
  • IT標準化
  • 供應鏈績效
  • 關鍵字(英)
  • supply chain management
  • IT standardization
  • supply chain performance
  • supply chain capability
  • IT integration
  • 論文目次 中文摘要 i
    英文摘要 ii
    第一章、緒論 1
      第一節、研究背景 1
      第二節、研究動機與目的 2
      第三節、研究問題 3
      第四節、研究步驟 4
    第二章、文獻探討 6
      第一節、供應鏈管理 6
      第二節、供應鏈能力 10
      第三節、供應鏈績效 12
      第四節、IT標準化 16
      第五節、IT整合 19
    第三章、研究架構與方法 22
      第一節、研究架構 22
      第二節、操作性定義與測量工具 26
      第三節、資料蒐集與分析 31
    第四章、資料分析與驗證 34
      第一節、前測資料分析 34
      第二節、樣本基本資料描述 39
      第三節、探索性因素分析與效度 43
      第四節、驗證性因素分析與效度 52
      第五節、研究模型驗證與結果 59
    第五章、結論與建議 62
      第一節、研究結論 62
      第二節、研究貢獻 65
      第三節、研究限制 66
      第四節、未來研究方向 67
    參考文獻 68
    附錄A-資訊部門研究問卷資訊部門研究問卷 74
    附錄B-供應鏈部門研究問卷供應鏈部門研究問 79
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    口試委員
  • 邱兆民 - 召集委員
  • 劉致中 - 委員
  • 梁定澎 - 指導教授
  • 口試日期 2011-07-22 繳交日期 2011-08-01

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