Responsive image
博碩士論文 etd-0729118-212435 詳細資訊
Title page for etd-0729118-212435
The influence of subordinates’ perceived abusive supervision on their work burnout : The moderating effect of subordinates’ perceived organizational familiar climate
Year, semester
Number of pages
Li-Fang Chou
Advisory Committee
Chu-Yen Lin
Date of Exam
Date of Submission
Burnout, Abusive, Moderating effect, Conservation of Resource Theory, Organizational familiar climate
本論文已被瀏覽 5668 次,被下載 0
The thesis/dissertation has been browsed 5668 times, has been downloaded 0 times.
The perspective of Conservation of Resource Theory, we investigated the influence of subordinates’ perceived abusive supervision on their work burnout, and further explore the moderating effect of subordinates’ perceived organizational familiar climate.
This study utilizes convenience sampling and gathered 363 data samples.
It was found that by hierarchical regression analysis: Subordinates’ perceived organizational familiar climate moderated the positive relationship between subordinates’ perceived abusive supervision and their work burnout
目次 Table of Contents
目 錄
審 定 書 I
摘 要 II
目錄 IV
圖目錄 VI
表目錄 VII
第一章 緒論 1
第一節 研究動機 2
第二節 研究目的 3
第二章 文獻探討 4
第一節 不當督導 4
第二節 員工工作倦怠 6
第三節 主管不當督導與員工工作倦怠 8
第四節 組織家庭化氛圍 9
第五節 組織家庭化的調節作用 10
第三章 研究方法 11
第一節 研究架構 11
第二節 研究對象 12
第三節 研究工具 17
第四節 分析方法 20
第四章 研究結果 21
第一節 各變項之描述性統計量與各變項之間的相關程度 21
第二節 組織家庭化氛圍的調節作用 23
第五章 討論與建議 26
第一節 研究結論 26
第二節 研究討論及管理意涵 27
第三節 研究限制 28
第四節 未來研究方向之建議 29
參考文獻 30
參考文獻 References
吳宗祐 (2008)。由不當督導到情緒耗竭:部屬正義知覺與情緒勞動的仲介效果。中華心理學刊,50 (2),201-221。
鄭伯壎(2001)。企業組織中上下屬的信任關係。楊中芳(編):中國人的人際關係、情感與信任:一個人際交往的觀點 (271-291頁)。臺北:遠流。
Aryee, S., Sun, L. Y., Chen, Z. X. G., & Debrah, Y. A. (2008). Abusive supervision and contextual performance: The mediating role of emotional exhaustion and the moderating role of work unit structure. Management and Organization Review, 4, 393-411.
Aiken, L. S., & West, S. G. 1991. Multiple regression: Testing and interpreting interaction. Newbury Park, CA: Sage.
Anderson, C., Spataro, S.E.,& Flynn, F.J.(2008). Personality and organizational culture as determinants of influence. Journal of applied psychology, 93(3), 702-710.
Bakker, A. B. 2011. An evidence- based model of work engagement. Current Directions in Psychological Science, 20: 265-269.
Chiu, S. F., & Tsai, M. C. 2006. Relationships among burnout ,job involvement ,and organizational citizenship behavior .The Journal of Psychology :Interdisciplinary and Applied,140:517-530.
Demerouti, E. ,Bakker, A. B., Nachreiner, F.,& Schaufeli,W.B.2001.The job demands-resources model of burnout. Journal of Applied Psychology, 86:499-512.
Einarsen, S., Aasland, M. S., & Skogstad, A. (2007). Destructive leadership behaviour: A definition and conceptual model. The Leadership Quarterly, 18(3), 207-216.
Fredenberger, H. J. 1974. Stagg burnout. Journal of Social Issues, 30: 159-165.
Farh, J., Hackett, R. D., & Liang, J.(2007).Individual-level cultural values as moderators of perceived organizational support-employee outcome relationships in Chins: Comparing the effects of power distance and traditionality. Academy of Management Journal, 50(3), 715-729.
Grandey, A. A., & Kern, J. (2004). Biting the hand that serves them: When does customer aggression predict employee exhaustion? Unpublished manuscript , Pennsylvania State University, University Park, PA.
Grandey, A. A., Kern, J., & Frone, M. (2007). Verbal abuse from outsiders versus insiders: Comparing frequency, impact on emotional exhaustion, and the role of emotional labor. Journal of Occupational Health Psychology, 12, 63-79.
Hobfoll, S. E., Freedy, J. R., Green, B.L., & Solomon, S. D.1996.Coping in reaction to extreme stress: The roles of resource loss and resources availability. In M. Zeinder & N. S. Endler (Eds.),Handbook of coping theory, research, applications. New York: Wiley.
Hooblerm J. M., & Brass, D. J.(2006). Abusive supervision and family undermining as displaced aggression. Journal of Applied Psychology, 91, 1125-1133.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513-524.
Hobfoll, S. E., & Shirom, A. (2001). Conservation of resources theory: Applications to stress and management in the workplace. In R. T. Golembiewski (Ed.), Handbook of organizational behavior (pp. 57-80). New York: Marcel Dekker.
Jen, C., Chou, L., Lin, C., & Tsai, M. (2012). The Influence of the Perception of a Familial Climate on Job Performance: Mediation of Loyalty to Supervisors and Moderation of Filial Behavior. International Journal of Psychology, 47(3), 169-178.
Jen, C.K., Chou, L.F., Lin, C.Y., &Tsai, M.C. (2012).The influence of the perception of a familial climate on job performance: mediation of loyalty to supervisors and moderation of filial behavior. Int J Psychol, 47(3), 169-178. doi:10.1080/00207594.211.626045
Keashly (1998). Emotional abuse in the workplace: Conceptual and empirical issues. Journal of Emotional Abuse, 1, 85-117.
Keashly, L., Trott, V. & MacLean, L. M. (1994). Abusive behavior in the workplace: A preliminary investigation. Violence Vict, 9(4):341-57.
Kenneth J. H., K. Michele K., & Suzanne Z. (2007). An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship. The Leadership Quarterly ,18,252–263
Lee, R. T.,& Ashforth,B.E.1996.A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology,81:123-133.
Maslach, C., Schaufeli, W. B.,& Leiter,M.P.2001.Job burnout. Annual Review of Psychology,52(1):397-422.
Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. Journal of Applied Psychology, 92, 1159-1168.
Martinko, M. B., Harvey, P., Bress, J. R., & Mackey, J. (2013). A review of abusive supervision research. Journal of Organizational Behavior, 34, S120-S137.
Maslach, C.(1982). Burnout: The Cost of Caring, NJ: Prentice-Hall.
Maslach, C.,& Jackson, S.E.(1984).Burnout in organizational settings. Applied Social Psychology Annual,5:133-153.
Park, H., Tong.(2004). The influences of familism in interpersonal trust of Korean public officials. International Review of Public Administration, 9(1),121-135.
Restubog, S.L.D.,& Bordia, P.(2006).Workplace familism and psychological contract breach in the Philippines. Applied Psychology,55(4), 563-585.
Schaufeli, W.,& Enzmann, D.(1998).The burnout companion to study and practice: A critical analysis. Philadephia, PA: Taylor and Francis Publishers.
Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178-190.
Tepper, B. J. (2007). Abusive supervision in work organizations: Review, synthesis, and research agenda. Journal of Management, 33, 261-289.
Tepper, B. J., Duffy, M. K., Hoobler, J. M., & Ensley, M. D. (2004). Moderators of the relationships between coworkers’ organizational citizenship behavior and fellow employees’ attitudes. Journal of Applied Psychology, 89(3), 455-465.
Uchida, Y., Kitayama, S., Mesquita, B., Reyes, J. A. S.,& Morling, B.(2008). Is perceived emotional support beneficial ? Well-being and heath in independent and interdependent cultures.Personalith and Social Psychology Bulletin,34(6),741-754.
電子全文 Fulltext
論文使用權限 Thesis access permission:自定論文開放時間 user define
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是
論文開放下載的時間是 校外不公開

Your IP address is
This thesis will be available to you on Indicate off-campus access is not available.

QR Code