博碩士論文 etd-0619103-171931 詳細資訊


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姓名 陳泳成(Yung-Cheng Chen) 電子郵件信箱 m9042628@student.nsysu.edu.tw
畢業系所 資訊管理學系研究所(Information Management)
畢業學位 碩士(Master) 畢業時期 91學年第2學期
論文名稱(中) 以修正後的科技接受模式探討影響「使用者自建系統接受」之因素
論文名稱(英) End-User Computing Acceptance Factors: A Revised Technology Acceptance Model
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    摘要(中) 由於資訊部門龐大業務流量,使得資訊部門無法滿足使用者日益成長的需求,而引發使用者自行建置其所需要的系統(EUC:End User Computing)。以往EUC相關的研究,因為有一些重要的因素尚未被討論到,導致其模式解釋力都略低。所以,本論文以科技接受模式為基礎,修正為較完整的EUC接受模式的架構。採用驗證性因素分析的方式並利用結構方程模式來測量本研究所提出之假設模式。分析結果顯示:有趣性、易用性、有用性會直接影響EUC的使用,其中以有趣性的影響程度最高。另外,本研究模式採用了兩個新的因素:科技-任務適配度和網路外部性也對於易用性有顯著的影響。而且,模式的整體解釋度達到56%。所以,本論文的研究結果可以讓我們更加瞭解影響EUC接受的因素。也可以作為企業在其資訊化的過程當中,衡量EUC的導入、管理等議題上可以做一個參考。
    摘要(英) This paper proposed a revised technology acceptance model for measuring end user computing (EUC) acceptance. An empirical study was conducted to collect data and the revised model was evaluated by structural equation modeling, and then confirmatory factor analysis was applied to test if the empirical data confirmed to the presumed model. The results demonstrated that the model explained 56% of the variance. The finding contributes to an expanded understanding of the factors that promote the EUC acceptance.
    關鍵字(中)
  • 科技-任務適配度
  • 網路外部性
  • 使用者自建系統
  • 科技接受模式
  • 結構方程模式
  • 關鍵字(英)
  • End user computing
  • structural equation modeling
  • network externalities
  • task-technology fit
  • technology acceptance model
  • 論文目次 目錄
    第一章 緒論 7
    1.1 研究背景與動機 7
    1.2 研究目的與範圍 9
    1.3 研究步驟 10
    第二章 文獻探討 11
    2.1、何謂EUC 11
    2.2、科技接受模式 13
    2.3、科技工作適配理論14
    2.4、網路外部性理論16
    2.5、主觀規範 19
    2.6、電腦自我效能 20
    2.7、認知有趣性 22
    2.8、高階主管支持 24
    2.9、組織內外部的技術支援及教育訓練 26
    第三章 研究模式與假說28
    3.1 研究模式   28
    3.2 研究假說 29
    3.3 變數操作型定義 31
    3.3.1 EUC接受程度 31
    3.3.2 認知有用性 31
    3.3.3 認知易用性 32
    3.3.4 電腦自我效能32
    3.3.5 電腦有趣性 32
    3.3.6 主觀規範 33
    3.3.7 組織外部的電腦支援和教育訓練 33
    3.3.8 組織內部的電腦支援和教育訓練 33
    3.3.9 高階主管支持34
    3.3.10 網路外部性 34
    3.3.11 科技任務適配度34
    第四章 研究流程  35
    4.1 發展模式   37
    4.2 發展問項 38
    4.3 資料蒐集 39
    4.4 信度評估 40
    4.5 效度分析 41
    4.6 評估模式適合度43
    4.7 模式修正 45
    4.8 路徑分析 47
    第五章 資料分析 49
    5.1 問卷回收結果統計49
    5.2 LISREL 的模式架構52
    5.3 問卷信度分析 55
    5.4 問卷效度分析 59
    5.5 評估模式適合度 62
    5.6 模式修正 63
    5.7 路徑分析 64
    第六章 結論與建議 69
    6.1 研究結論 69
    6.2 研究貢獻 70
    6.3 研究限制 70
    6.4 研究建議 71
    參考文獻 72
    附錄一、問卷 77
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