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博碩士論文 etd-0521119-121459 詳細資訊
Title page for etd-0521119-121459
論文名稱
Title
每日同事負向心情與員工積極行為的關係: 員工積極人格與自我控制能力的干擾效果
Being proactive when your coworkers are not happy: Exploring the moderating roles of proactive personality and self-control capacity.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
58
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2019-05-28
繳交日期
Date of Submission
2019-06-21
關鍵字
Keywords
自我控制能力、積極人格、員工公民組織行為、建言行為、同事日常負面情緒
co-worker daily negative moods, organizational citizenship behavior, self-control capacity, proactive personality, voice behavior
統計
Statistics
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中文摘要
很多研究已顯示日常的負面情緒會為工作帶來不利的影響,然而較少研究著重在同事的日常負面情緒對公司員工行為的影響。本研究發現同事處於負面情緒對公司員工在社交與組織方面能產生有利與正面的影響效果(例如社交行為及促進性建言)。
本文從明智主動性和自我控制的整合理論觀點來探討員工積極的人格和自我控制的能力對同事日常負面情緒之間的關係。本研究採用了體驗抽樣方法以驗證所提出的假設,從各行各業中收集六十二名員工和他們同事的日常數據,進行為期十個工作日的實驗。(共計六百二十對,為期兩週的每日調查。)從兩層的階層線性模型分析結果顯示:
(1) 當員工是主動積極時,對同事的日常負面情緒和員工的組織公民行為/建言行為的關係是沒有影響的;然而,當員工的主動積極性較低時,這樣的關係就會有所改變。
(2) 當員工的自我控制能力較高時,對同事的日常負面情緒和員工的組織公民行為/建言行為的關係是有影響的;然而,當員工的自我控制能力較低時,這樣的關係是不受影響的。本研究亦對理論貢獻和管理意涵加以討論。
Abstract
Although previous studies suggested that daily negative moods at work lead to unfavorable outcomes, few studies have examined the effects of co-worker daily negative moods on employee behaviors. The focus of the present study is to identify the conditions under which co-worker negative moods can have beneficial and constructive effects on employees’ pro-social and pro-organizational proactive behaviors (i.e., interpersonal citizenship behaviors [OCB-I] and promotive voice behaviors). According to the perspective of “wise proactivity” and integrative theory of self-control, the present study examines the moderating effects of employee proactive personality and self-control capacity on co-worker daily negative mood–proactive behavior relationship. In order to test the proposed model, the experience sampling method is applied to collect daily data from 62 employees employed across various industries and their coworkers across 10 working days (two weeks, totaling 620 paired daily surveys. The results of two-level hierarchical linear modeling analyses show that: (1) when employees are proactive, the relationships between co-worker daily negative mood and employee’s OCB-I /promotive voice behavior are negative; however, these relationships become positive when employees are less proactive; and (2) when employees’ self-control capacity is high, the relationships between co-worker daily negative mood and employee’s OCB-I /promotive voice behavior are positive; however, these relationships become negative when employees’ self-control capacity is low. Theoretical and practical implications are also discussed.
目次 Table of Contents
TABLE OF CONTENTS
Thesis Validation Letter………………………………………………………...……...i
Abstract (in Chinese) …………………………………………………………….........ii
Abstract (in English).…………………………………………………………….........iii
Table of Contents……………………………………………………………….…......iv
List of Figures………………………………………………………………..…….......v
List of Tables ………………………………………………………………...………..vi
Introduction ………………………………………………………………...……..……1
Theory and hypothesis development……………………………………………………4
The Co-worker Moods and Employee Behaviors………………...…………………….4
Co-worker Negative Moods and Proactive Behaviors: The Moderating Role of Employee Proactive Personality ………………………………...………..........6
Co-worker Negative Moods and Proactive Behaviors: The Moderating Role of Employee Self-Control Capacity………………………………………...…….….......10
Methods……………………………………………………………………………..…14
Sample and procedures ………………………………………………………..……...14
Measures………………………………………………………………...……...…..…16
Results….……………………………………………………………....………..….....20
Multilevel confirmatory factor analysis for the measurement model……….…….…..21
Hypothesis Testing……………………………………………………..…….………..22
Discussion…………………………………………………………………..…….…...26
Theoretical Implications…………………………………………………..…….…….26
Practical Implications………………………………………………………..….…….28
Limitations and Future Research…………………………………………..…….…....29
References……………………………………………………………………..…..…..32
Appendix I……………………………………………………………………..…...…..47
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