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博碩士論文 etd-0627120-204627 詳細資訊
Title page for etd-0627120-204627
論文名稱
Title
壓力山大,甘之如飴?現職工作價值觀與工作滿意度關係,以工作壓力為中介效果及幸福感為調節效果
More Stress with More Happiness? The relationship among Work Values and Work Satisfaction, The Mediating Effect of Job Stress and Moderating Effect of Well-Beings
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
77
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2020-06-13
繳交日期
Date of Submission
2020-07-27
關鍵字
Keywords
工作壓力、工作滿意度、工作價值觀、幸福感
Work value, Job Stress, Work satisfaction, Well-being
統計
Statistics
本論文已被瀏覽 5791 次,被下載 109
The thesis/dissertation has been browsed 5791 times, has been downloaded 109 times.
中文摘要
本研究主旨在討論現職員工的工作價值觀與工作滿意度關係,並進一步以幸福感為干擾變項,
工作壓力為中介歷程,探討不同變項是否為工作價值觀與工作滿意帶來影響。
本研究以台灣地區有全職工作人員為調查樣本,進行結構性問卷施測,採用便利性取樣,
研究者透過網際網絡與陌生拜訪發放問卷,總計回收405份有效問卷,施測對象分布於全台及多項產業。
依據數據顯示,現職工作價值觀與幸福感高低均會正向影響其工作滿意度評價;而工作壓力對工作價值觀與工作滿意有部分中介關係,然幸福感對其工作價值觀與工作滿意無干擾影響,在調解工作壓力於工作價值觀對工作滿意之中介歷程也並未成立。本研究另有額外變項分析,在調節作用方面,幸福感可以調節發揮能力工作價值觀與工作壓力的關係,以及幸福感亦可以調節人際關係工作價值觀與工作壓力的關係。
本研究希望藉由驗證結果,可幫助企業更明確了解員工持有價值觀與工作滿意關係,並建議企業在人才甄選與用才時可以依據不同傾向價值觀之員工,
給予適切任務安排與職涯規劃,使員工對於所屬組織與任職職務更加滿意並提高投入工作意願。
Abstract
This research aims to explore the relationship among work value, job stress, well-being, and work satisfaction. In addition, we also examined the moderating effect of well-being on the relationship between work value and work satisfaction, and to help entrepreneur proposing the management strategy.
This research utilizes a survey data from a sample of 405 full-time staffs in Taiwan exam the hypotheses by using descriptive statistic analysis, correlation analysis, and regression analysis.
The major research findings of this research are summarized as follows:
1. Work value and well-being has positive effect on work satisfaction.
2. Job Stress partial mediates the relationship between work value and work satisfaction.
3. The well-being could not moderate the relationship between work value and work satisfaction.
4. The other studies found well-being could moderate the relationship between “Seeking opportunities to use my personal abilities” and job stress ; well-being could moderate the relationship between“Seeking interpersonal satisfaction” and job stress.
Based on the results of the study, theoretical and practical implications are discussed.
I wish this study can help entrepreneur have more methods and ideals on providing employee benefits and developing employee policies.
目次 Table of Contents
目錄
論文審定書 i
誌謝 ii
摘要 iii
Abstract iv
目錄 v
圖次 vii
表次 viii
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 工作價值觀 4
第二節 工作滿意度 9
第三節 幸福感 13
第四節 工作壓力 17
第五節 各變項之相關研究 24
第三章 研究方法 28
第一節 研究架構 28
第二節 研究變項的操作型定義與測量工具 29
第三節 研究設計與共同方法變異的檢驗 36
第四節 資料分析方法 37
第四章 研究結果與分析 38
第一節 敘述性統計分析 38
第二節 信度分析 40
第三節 各變數間之敘述性統計與相關係數 40
第四節 主效果與中介效果檢定 42
第五節 迴歸分析-干擾效果 45
第六節 調節式中介效果檢定 46
第七節 額外分析 47
第八節 假設結果整理 52
第五章 研究結論與建議 53
第一節 結論與探討 53
第二節 管理意涵 56
第三節 研究限制與建議 60
參考文獻 61
圖次
圖2-1工作滿足概念架構 11
圖2-2壓力與疾病關係 18
圖2-3挑戰與壓力模式 22
圖3-1研究架構圖 28
圖4-1幸福感對發揮能力工作價值觀與工作壓力的關係之調節效果 50
圖4-2幸福感對人際關係工作價值觀與工作壓力的關係之調節效果 51
表次
表2-1工作價值觀與工作滿意度相關研究 24
表3-1工作價值觀量表 30
表3-2工作滿意 31
表3-3幸福感 33
表3-4工作壓力_挑戰型壓力 35
表3-5工作壓力_阻礙型壓力 35
表4-1受訪員工之基本資料 39
表4-2本研究各量表信度分析 40
表4-3各主要變項之敘述統計與相關係數 41
表4-4工作價值觀、工作壓力與工作滿意之階層迴歸分析 44
表4-5幸福感對工作價值觀與工作滿意之干擾效果階層迴歸表 45
表4-6幸福感對工作價值觀與工作滿意之干擾效果階層迴歸表 47
表4-7幸福感對工作價值觀與工作壓力之干擾效果階層迴歸表 49
表4-8研究結果 52
表4-9額外分析 52
參考文獻 References
參考文獻
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