本研究主要探討臺商在越南所面臨的人力資源管理問題與困難,並尋找適合的人資管理策略.在人力資源管理的問題與困難部分,本研究主要針對跨文化管理以及人力資本來探討.而在人力資源管理策略的部分,本研究主要集中在在地化管理,培訓與發展,以及激勵與報酬制度.本研究透過六位在越南工作的臺籍幹部訪談、收集資料,進一步了解臺商在越南人力資源管理上的困難與策略.本研究發現, 越南臺商在人資管理上面臨主要的困難是跨文化管理及人力資本,公司針對此問題而推出行之有效的人資管理策略.本研究希望能提供有價值的建議給目前及未來在越南投資的臺商作參考.

The study explores the main challenge for human resource management (HRM) of Taiwan-based enterprises in Vietnam in which cross-cultural management and human capital are mainly focused on, and the study also investigates the strategies of HRM of Taiwanese companies in Vietnam in which companies are centralized in localization management, training and development program and incentive and compensation systems of HR practice.. There are six Taiwanese expatriates work in Vietnam invited to participate the in-depth interview to further understand the difficult of HRM they faced with and to find out the strategies of HRM their company offer. The result consistent with the inference earlier that Taiwan-based enterprises have difficult on cross-cultural management and human capital, and then the strategies about localization management, training and development program, and incentive and compensation systems are conducted as well. The study provides critical research implications as well as practical implications for Taiwanese-based companies in Vietnam.

Table of Contents
中文審定書………………………………………………………………………………………..i
Acknowledgments………………………………………………………………………………...ii
中文摘要………………………………………………………………………………………... iii
Abstract…………………………………………………………………………………………...iv
Table of Contents …………………………………………………………………………………v
Table of Tables…………………………………………………………………………………..vii
Abbreviations …………………………………………………………………………………...viii
Chapter 1: Introduction……………………………………………………………………………1
1.1 Background of Study………………………………………………………………………….1
1.2 Research Motivation…………………………………………………………………………..2
1.3 Research Purpose……………………………………………………………………………...3
1.4 Research process………………………………………………………………………………3
Chapter 2: Literature Review……………………………………………………………………...5
2.1 Vietnam Overview…………………………………………………………………………….5
2.1.1 Vietnamese Culture Understanding…………………………………………………………6
2.2.2 Stages of Vietnamese Economic Development …………………………………………...11
2.2 HRM Issues of Taiwan-based Enterprises in Vietnam ……………………………………...14
2.2.1 Cross-cultural Management………………………………………………………………..15
2.2.2 Human Capital Issues……………………………………………………………………...16
2.3 HRM Strategies in Vietnam …………………………………………………………………19
2.3.1 Localization Management …………………………………………………………………20
2.3.2 Training and Development………………………………………………………………...21
2.3.3. Incentive and Compensation systems……………………………………………………..22
Chapter 3: Methodology……………………………………………………………………........25
3.1 Qualitative Study Method……………………………………………………………………25
3.1.1 Participants…………………………………………………………………………………25
3.1.2 Instrument………………………………………………………………………………….26
3.1.3 Procedure…………………………………………………………………………………..27
3.2 Research Questions…………………………………………………………………………..28
Chapter 4: Analysis and Results ………………………………………………………………...31
4.1 Cross-cultural Management ………………………………………………………………....31
4.2 Human Capital Issues………………………………………………………………………..35
4.3 Localization Management…………………………………………………………………...40
4.4 Training and Development…………………………………………………………………..44
4.5 Incentive and Compensation Systems……………………………………………………….48
Chapter 5: Discussion and Conclusion…………………………………………………………..52
5.1 Discussion…………………………………………………………………………………....52
5.2 Conclusion…………………………………………………………………………………...58
5.3 Recommendations …………………………………………………………………………...60
5.3.1 For Taiwan-based Companies……………………………………………………………...60
5.3.2 Future Research…………………………………………………………………………....63
References………………………………………………………………………………………..65
Appendix 1. Interview Questions………………………………………………………………..69
Appendix 2. Draft of Interviews…………………………………………………………………71

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