Responsive image
博碩士論文 etd-0014119-093831 詳細資訊
Title page for etd-0014119-093831
論文名稱
Title
X世代和Y世代領導人的相似之處-以臺灣與德國為例
Generational similarities among leaders from Generation X and Generation Y compared in Taiwan and Germany
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
168
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2019-01-11
繳交日期
Date of Submission
2019-01-14
關鍵字
Keywords
領導、世代、文化普遍、訓練、行為、屬性
Behaviour, Training, Attributes, Leadership, Generation, Culture universal
統計
Statistics
本論文已被瀏覽 5750 次,被下載 0
The thesis/dissertation has been browsed 5750 times, has been downloaded 0 times.
中文摘要
研究目的 - 本研究的目的希望針對現有的世代領導力研究做出貢獻, 為了增加跨文化維度,通過兩個不同國家之間的比較,藉由研究德國和台灣之X世代和Y世代的共同領導屬性和領導行為,以便就領導實踐中的普遍性進行更深入的探討。
研究設計/方法 - 本研究進行深度的文獻探討,共有四個主要的子章節,這對於理解跨文化背景下的世代領導力研究非常重要。在本研究中,也針對現狀進行說明,進而提出研究問題。透過不同研究方法,例如不同的問卷和訪談,為質性和探索性研究制定出研究架構。領導屬性和行為是透過20名參與者進行研究,其中有5位領導者是來自不同世代、產業和國家。
調查研究結果 – 研究結果顯示,各世代們擁有共通的普遍領導屬性,發展出特定的領導行為。意味著領導者為了發展必要的領導行為,他們必須擁有不同的領導力屬性,這對於建立跨文化的成功商業關係非常重要。除此之外,領導者也需具有一般常識,以便了解在跨文化環境下,工作時會遇到哪些問題及該用什麼樣的方法來回應。
研究限制/影響 - 作為一項探索性研究,因缺乏大量樣本,所以需搭配實際的量化分析方法產生合理的研究結果。
實際影響 – 本研究的共通的普遍領導屬性是很重要的,也許會影響未來的管理培訓,可以被視為每個領導者應該擁有的一套標準屬性,以便發展必要的領導行為。
創意/價值 - 本研究滿足了Macky(2008)所述的世代跨文化比較方面的研究需求。本研究確定了共通的普遍領導屬性,這些屬性可影響德國和台灣,X世代和Y世代之間共通的普遍領導行為。
Abstract
Purpose – The purpose of this research is to contribute to existing generational and leadership research and to add the cross cultural dimension via a comparison between two different countries for deeper insights according to universality in leadership practices by examining common universal leadership attributes and leadership behaviours among Generation X and Y in Germany and Taiwan.
Design/methodology/approach – The paper presents an in depth literature review resulted in four main subchapters that are important to understand generational leadership research in a cross cultural context. Subsequently the current situation is provided and the research questions are illustrated. This frame is needed to guide a qualitative and exploratory study by using multiple methods, such as different questionnaires and interviews. Leadership Attributes and Behaviours have been examined by 20 participants, five leaders from each generation and each country from various industries.
Findings – The results showed that the generations are sharing common universal leadership attributes, which are leading to certain leadership behaviour. This implicates that several leadership attributes are substantial for leaders to have in order to develop necessary leadership behaviour, which is important for building successful business relationships cross cultural. Moreover a common sense exist among the leaders, what problems each of them have to encounter while working cross cultural and what kind of methods they use to reply.
Research limitations/implications – An exploratory study as this one, lacks a large sample. The use of empirical quantitative analyzation methods would lead to even more justified results.
Practical implications – The examined common universal leadership attributes are important and provide implications for future managerial training and can be seen as a standard set of attributes every leader should have in order to develop the necessary leadership behaviour.
Originality/value – The paper meets the need for more research in the field of generational cross-cultural comparison stated by Macky (2008). It identifies common universal leadership attributes which are leading to common universal leadership behaviors among two countries and two generations.
目次 Table of Contents
Thesis Validation Letter i
ACKNOWLEDGEMENT ii
Abstract and 5-7 keywords (in Chinese) iii
Abstract and 5-7 keywords (in English) iv
TABLE OF CONTENTS v
LIST OF TABLES ix
LIST OF FIGURES x
1. Introduction 1
2. Literature Review 3
2.1 Generation Theory 3
2.1.1 Generation X and Generation Y 7
2.1.1.1 Generation X: Background, Characteristics and Education 7
2.1.1.2 Generation Y: Background, Characteristics and Education 9
2.2 Generations in Business Context 11
2.3 Leadership in Generational Context 13
2.3.1 Leader Attributes 15
2.3.2 Leader Behaviour 17
2.4 Leadership in Cultural Context 21
3. Present Investigation 25
3.1 Problem Statement and Propositions 25
3.2 Research Gap 27
3.3 Research Questions 30
4. Methodology 31
4.1 Sample 31
4.2 Instruments to find the right sample 32
4.3 Quantitative Method: Questionnaire 34
4.3.1 Leadership descriptive Sort 36
4.3.2 VOICE Behaviour 360 Degree Feedback 38
4.3.3 Social Desirability Scale 40
4.3.4 Pre-Test 41
4.4 Qualitative Method: Interview 42
4.4.1. Interview Analysis Methods 44
4.4.2 Thematic Analysis 44
5. Analyzation & Results 45
5.1 Demographic Outline 46
5.2 Study 1: Leadership Attributes 51
5.2.1 Attributes Comparison Gen X and Gen Y Germany 55
5.2.2 Attributes Comparison Gen X and Gen Y Taiwan 57
5.2.3 Attributes Comparison Gen X and Gen Y cross cultural 59
5.3 Study 2: Leadership Behaviours 61
5.3.1 Comparison Behaviours Gen X and Gen Y Germany 63
5.3.2 Comparison Behaviours Gen X and Gen Y Taiwan 64
5.3.3 Comparison Behaviours Gen X and Gen Y Cross Cultural 65
5.4 Discussion Study 1 and Study 2 66
5.5 Study 3: Interview 70
5.6 Discussion Study 1, 2 and 3 73
6. Discussion 75
6.1 Implication for Practice 75
6.2 Implications for Future Research and Limitations 80
REFERENCES 82
APPENDIX 1: Definition Cultural Dimenson Geert Hofsted 91
APPENDIX 2: Leadership Descriptor Sort universal Attribute list 93
APPENDIX 3: Leadership Attribute Questionnaire 95
APPENDIX 4: Big five 98
APPENDIX 5: Voice Leadership 360 99
APPENDIX 6 : Voice Behaviour 360 Degree Feedback Questionnaire 100
APPENDIX 7 : 13 item scale Social Desirability 102
APPENDIX 8 : Consent Form 104
APPENDIX 9: Interview Questions 105
APPENDIX 10: Full Attribute Comparison Gen X and Gen Y in 108
Germany and Taiwan 108
APPENDIX 11: Generational Behaviour comparison 109
Leaders vs Employees 109
APPENDIX 12: Interview Gen X GER #1 110
APPENDIX 13 : Interview Gen X GER #2 117
APPENDIX 14: Interview Gen Y GER #1 122
APPENDIX 15 : Interview Gen Y GER #2 131
APPENDIX 16: Interview Gen X TW #1 136
APPENDIX 17: Interview Gen X TW #2 141
APPENDIX 18: Interview Gen Y TW #1 146
APPENDIX 19: Interview Gen Y TW #2 152
參考文獻 References
REFERENCES
Adeoye, B. F. (2014, p.6). Effects of information capitalism and globalization on teaching and learning: IGI Global.
Al-Asfour, A., & Lettau, L. (2014). Strategies for leadership styles for multi-generational workforce. Journal of Leadership, Accountability and Ethics, 11(2), 58.
Allihn, L. (2013). GenY. In Erfolgsfaktor Employer Branding (pp. 17-33): Springer.
Alwin, D. F., & McCammon, R. J. (2003). Generations, cohorts, and social change. In Handbook of the life course (pp. 23-49): Springer.
Arsenault, P. M. (2004). Validating generational differences: A legitimate diversity and leadership issue. Leadership & Organization Development Journal, 25(2), 124-141.
Atkinson, P., & Silverman, D. (1997). Kundera's Immortality: The interview society and the invention of the self. Qualitative inquiry, 3(3), 304-325.
Avolio, B. J. (2007). Promoting more integrative strategies for leadership theory-building. American psychologist, 62(1), 25.
Ayman, R., & Korabik, K. (2010). Leadership: Why gender and culture matter. American psychologist, 65(3), 157.
Bass, B. M. (1985). Leadership and performance beyond expectations: Collier Macmillan.
Bennion, L. D., & Adams, G. R. (1986). A revision of the extended version of the Objective Measure of Ego Identity Status: An identity instrument for use with late adolescents. Journal of adolescent research, 1(2), 183-197.
Bloor, M., & Wood, F. (2006). Keywords in qualitative methods: A vocabulary of research concepts: Sage.
87
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77-101.
Brinkmann, S., & Kvale, S. (2008). Ethics in qualitative psychological research. The Sage handbook of qualitative research in psychology, 24(2), 263-279.
Campbell, D. P. (2002). Campbell leadership descriptor: Jossey-Bass Pfeiffer.
Campbell, D. P. (2002). Campbell Leadership Descriptor, Facilitator's Guide Package: John Wiley & Sons.
Campbell, D. P. (2002, p.2). Campbell Leadership Descriptor, Facilitator's Guide Package: John Wiley & Sons.
Caudron. (1997). Can generation Xers be trained? Training & Development, 51(3), 22.
Caudron, S. (1997, p. 22). Can generation Xers be trained? Training & Development, 51(3), 22.
Coons, A. E., & Stogdill, R. M. (1957). Leader behavior: Its description and measurement: Bureau of Business Research, College of Commerce and Administration, Ohio State University.
Costanza, D. P., Badger, J. M., Fraser, R. L., Severt, J. B., & Gade, P. A. (2012). Generational differences in work-related attitudes: A meta-analysis. Journal of Business and Psychology, 27(4), 375-394.
Craig, S. C., & Bennett, S. E. (1997). After the boom: The politics of Generation X: Rowman & Littlefield Pub Inc.
Crowne, D. P., & Marlowe, D. (1960). A new scale of social desirability independent of psychopathology. Journal of consulting psychology, 24(4), 349.
88
D'Amato, A., & Herzfeldt, R. (2008). Learning orientation, organizational commitment and talent retention across generations: A study of European managers. Journal of Managerial Psychology, 23(8), 929-953.
Daboval, J. M. (1998). A comparison between Baby Boomer and Generation X employees' bases and foci of commitment. Nova Southeastern University,
De Meuse, K. P., Bergmann, T. J., & Lester, S. W. (2001). An investigation of the relational component of the psychological contract across time, generation, and employment status. Journal of Managerial Issues, 102-118.
Deb, A. (2016). A qualitative exploration of positive psychology concepts in the film Wadjda and implications for future research. Journal of Human Behavior in the Social Environment, 26(6), 521-532.
DeSantis, L., & Ugarriza, D. N. (2000). The concept of theme as used in qualitative nursing research. Western Journal of Nursing Research, 22(3), 351-372.
DeVaney, S. A. (2015, p. 13). Understanding the millennial generation. Journal of Financial Service Professionals, 69(6), 11-14.
Donnison, S. (2007). Unpacking the millennials: A cautionary tale for teacher education. Australian Journal of Teacher Education (Online), 32(3), 4.
Edwards, A. L. (1970). The measurement of personality traits by scales and inventories. New York: Holt, Rinehart and Winston. In: Inc.
Elenkov, D. S. (1997). Differences and similarities in managerial values between US and Russian managers: An empirical study. International Studies of Management & Organization, 27(1), 85-106.
Fayol, H. (2016). General and industrial management: Ravenio Books.
89
Fereday, J., & Muir-Cochrane, E. (2006). Demonstrating rigor using thematic analysis: A hybrid approach of inductive and deductive coding and theme development. International journal of qualitative methods, 5(1), 80-92.
Fyock, C. D. (1990). America's work force is coming of age: What every business needs to know to recruit, train, manage, and retain an aging work force: Lexington Books.
Gentry, W. A., Griggs, T. L., Deal, J. J., Mondore, S. P., & Cox, B. D. (2011). A comparison of generational differences in endorsement of leadership practices with actual leadership skill level. Consulting Psychology Journal: Practice and Research, 63(1), 39.
Giancola, F. (2006). The generation gap: More myth than reality. People and strategy, 29(4), 32.
Goleman, D. (2012). Emotional Intelligence: Why It Can Matter More Than IQ: Random House Publishing Group.
Havaldar, K. K. (2005). Industrial marketing: text and cases: Tata McGraw-Hill Education.
Hofstede, G. (1984). Culture's consequences: International differences in work-related values (Vol. 5): sage.
Hornblower. (1997, p. 58, June 9th). Great Expectations. TIME 149, no. 23, 58-68.
House, R. J., Wright, N. S., & Aditya, R. N. (1997). Cross-cultural research on organizational leadership: A critical analysis and a proposed theory.
Joyner, T. (2000). Gen X-ers focus on life outside the job, fulfillment. Secured Lender, 56(3), 64-64.
Jurkiewicz, C. L. (2000). Generation X and the public employee. Public Personnel Management, 29(1), 55-74.
Jurkiewicz, C. L., & Brown, R. G. (1998). Generational comparisons of public employee motivation. Review of public personnel administration, 18(4), 18-37.
90
Kaifi, B. A., Nafei, W. A., Khanfar, N. M., & Kaifi, M. M. (2012). A multi-generational workforce: Managing and understanding millennials. International Journal of Business and Management, 7(24), 88.
Katz, J. P., & Seifer, D. M. (1996a). It's a different world out there: Planning for expatriate success through selection, pre-departure training and on-site socialization. People and strategy, 19(2), 32.
Katz, J. P., & Seifer, D. M. (1996b). It's a Different World Out There: Planning for Expatriate Success Through Selection, Pre-Departure Training and On-Site Socialization. Human Resource Planning, 19(2).
Kluckhohn, C. (1951). The study of culture. In D. Lerner & H. D. Lasswell (Eds.), The policy sciences (pp. 86–101) Stanford, CA: Stanford University Press., The policy sciences (pp. 86–101).
Koolen, E. (2016, October 7). Competencies, Attributes and Traits: What‟s the Difference? Retrieved from https://emilykoolen.com/2016/10/07/competencies-attributes-and-traits-whats-the-difference/
Kowske, B. J., Rasch, R., & Wiley, J. (2010). Millennials‟(lack of) attitude problem: An empirical examination of generational effects on work attitudes. Journal of Business and Psychology, 25(2), 265-279.
Kupperschmidt, B. R. (2000). Multigeneration employees: Strategies for effective management. The health care manager, 19(1), 65-76.
Kyles, D. (2005). Managing your multigenerational workforce. Strategic Finance, 87(6), 52.
91
Langford, P. H., Dougall, C. B., & Parkes, L. P. (2017). Measuring leader behaviour: evidence for a “big five” model of leadership. Leadership & Organization Development Journal, 38(1), 126-144.
Langford, P. H., & Fong, Y. (2008). Development of a survey that supports two, three and five meta-categories of leadership behaviour. Paper presented at the Proceedings of the 43rd Annual APS Conference, Hobart, Tasmania, September.
Layard, R., & Mincer, J. (1985). PROCEEDINGS OF THE CONFERENCE ON TRENDS IN WOMENS WORK, EDUCATION, AND FAMILY BUILDING HELD AT SUSSEX, ENGLAND, MAY 31 JUNE 3, 1983-PREFACE. In: UNIV CHICAGO PRESS 5720 S WOODLAWN AVE, CHICAGO, IL 60637.
Levitt. (1995). The globalization of markets. In: Bartlett, C.A., and Ghoshal, S., eds., Transnational Management: Text, Cases, and Reading in Cross–Border Management, 2nd ed., Boston: Irwin McGraw-Hill, 183-193.
Levy, L., Carroll, B., Francoeur, J., & Logue, M. (2005). The generational mirage? A pilot study into the perceptions of leadership of Generations X and Y. Hudson Global Resources, Sydney.
Li, X., Li, X. R., & Hudson, S. (2013). The application of generational theory to tourism consumer behavior: An American perspective. Tourism Management, 37, 147-164.
Limsila, K., & Ogunlana, S. O. (2008). Performance and leadership outcome correlates of leadership styles and subordinate commitment. Engineering, construction and architectural management, 15(2), 164-184.
Longhurst, B. (1989). Karl Mannheim and the contemporary sociology of knowledge: Springer.
92
Macky, K., Gardner, D., & Forsyth, S. (2008). Generational differences at work: Introduction and overview. Journal of Managerial Psychology, 23(8), 857-861.
Maher, B. A. (1978). A reader's, writer's, and reviewer's guide to assessing research reports in clinical psychology. Journal of Consulting and Clinical Psychology, 46(4), 835.
Malhotra, N. K., Birks, D. F., & Wills , P. . (2010). Marketing Research An Applied
Approach.
Mayo, E. (1933). The human problems of an industrial organization. New York: McMillan.
Mead, R. (1773, p. 43). International Management: Cross-Cultural Dimensions. In (pp. p. 43): Blackwell Publishing. ISBN.
Messick, S. (1962). Response style and content measures from personality inventories. Educational and Psychological Measurement, 22(1), 41-56.
Milne, J. (1999). Questionnaires: Advantages and disadvantages. Evaluation cookbook.
Muenjohn, N., & Armstrong, A. (2007). Transformational leadership: The influence of culture on the leadership behaviours of expatriate managers. international Journal of Business and information, 2(2).
Noble, S. M., & Schewe, C. D. (2003). Cohort segmentation: An exploration of its validity. Journal of Business Research, 56(12), 979-987.
Oshagbemi, T. (2004). Age influences on the leadership styles and behaviour of managers. Employee Relations, 26(1), 14-29.
Parment, A. (2013). Die Generation Y: Mitarbeiter der Zukunft motivieren, integrieren, führen: Springer-Verlag.
Pendergast. (2010). Getting to know the Y generation. Tourism and generation Y, 1, 1-15.
93
Pendergast, D. (2009). Generational Theory and Home Economics: Future Proofing the Profession. Family and Consumer Sciences Research Journal, 37(4), 504-522. doi:10.1177/1077727x09333186
Pike, K. L. (1967). Etic and emic standpoints for the description of behavior.
Rapley, T. J. (2001). The art (fulness) of open-ended interviewing: some considerations on analysing interviews. Qualitative research, 1(3), 303-323.
Reynolds, W. M. (1982). Development of reliable and valid short forms of the Marlowe‐Crowne Social Desirability Scale. Journal of clinical psychology, 38(1), 119-125.
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, cognition and personality, 9(3), 185-211.
Salt, B. (2006). The big picture: Hardie Grant Publishing.
Sessa, V. I., Kabacoff, R. I., Deal, J., & Brown, H. (2007, p.57). Generational differences in leader values and leadership behaviors. The Psychologist-Manager Journal, 10(1), 47-74.
Singh, K. (2007). Quantitative social research methods: Sage.
Smith, T. J., & Nichols, T. (2015). Understanding the millennial generation. The Journal of Business Diversity, 15(1), 39.
Srivastava, M., & Banerjee, P. (2016). Understanding Gen Y. Journal of Management Research (09725814), 16(3).
Strauss, & Howe. (1991). Generations: The history of America's future, 1584 to 2069. New York.
Strauss, & Howe. (2000). Millennials rising: The next great generation. In: Vintage Books.
Triandis, H. C. (1994). Culture and social behavior.
Triandis, H. C. (1996). The psychological measurement of cultural syndromes. American psychologist, 51(4), 407.
94
Twenge, J. M., Campbell, S. M., Hoffman, B. J., & Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of management, 36(5), 1117-1142.
Ueding, G., & Steinbrink, B. (2016). Grundriß der Rhetorik: Geschichte–Technik–Methode: Springer-Verlag.
Warner, J., & Sandberg, A. (2010). Generational leadership. Ready to manage, 1-12.
Wey Smola, K., & Sutton, C. D. (2002). Generational differences: Revisiting generational work values for the new millennium. Journal of organizational behavior, 23(4), 363-382.
Wrenn, B., Stevens, R. E., & Loudon, D. L. (2007). Marketing research: Text and cases: Psychology Press.
Wright, K. B. (2005). Researching Internet-based populations: Advantages and disadvantages of online survey research, online questionnaire authoring software packages, and web survey services. Journal of computer-mediated communication, 10(3), JCMC1034.
Yeong Lin , Y., & Huang, Y.-C. . (2008). The Influence of Intergeneration Differences on Work Attitude. Journal of Global Business Management, 4.
Yukl, G. A. (2002). Leadership in Organizations: Pearson/Prentice Hall.
Zemke, R., Raines, C., & Filipczak, B. (1999). Generations at work: Managing the clash of Veterans, Boomers, Xers, and Nexters in your workplace: Amacom.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:自定論文開放時間 user define
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是 18.219.63.90
論文開放下載的時間是 校外不公開

Your IP address is 18.219.63.90
This thesis will be available to you on Indicate off-campus access is not available.

紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 永不公開 not available

QR Code